Senior Garnishment Coordinator

Company Overview

Cast & Crew is a leading provider of payroll services and production accounting services to the Entertainment Industry. Through service offices in Burbank, New York, Baton Rouge, Albuquerque, Toronto and Vancouver, Cast & Crew provides ATL and BTL payroll services to the Motion Picture, Television and Commercial Industries and offers its comprehensive PSL family of production accounting software.

Position Overview

The Senior Garnishment Coordinator is responsible for providing Accounting and supervisory services in the area of wage garnishment. This includes payments to state and federal agencies for child/spousal support and other garnishment types, point of contact for said agencies via phone, mail and email, and maintenance of the garnishment database in the payroll system. A high-level of knowledge in garnishment laws and processes is necessary in both the US and Canada.

Essential Functions

  • Act as lead for other coordinators and temporary garnishment staff to ensure acceptable throughput
  • Prioritize garnishment requests and communicate priority to coordinators and temps
  • Maintain work flow by monitoring steps of the process and related metrics
  • Daily input of garnishments according to wage assignment orders
  • Mandatory response to wage assignment orders
  • Print and remit weekly garnishment deductions to correct vendors
  • Ability to process and maintain a high-volume of documents
  • Maintain good lines of communication between employer and issuing agencies
  • Research and resolve production employee issues
  • Weekly review of garnishment aging report
  • Monthly reconciliation of garnishment liability account
  • Scanning garnishment orders and records storage
  • Maintain the garnishment's policies and procedures manual
  • Participate in special projects as assigned in support of process improvement and automation

Core Competencies

Client Service
  • Focused on meeting the expectations and requirements of internal and external customers
Interpersonal Skills
  • Treats people with respect and professionalism
  • Relates well to all levels and kinds of people inside and outside the organization
  • Coaches and advocates for team members and the organization as a whole
  • Is tactful and uses diplomacy
  • Makes others comfortable and puts them at ease
  • Builds constructive and effective relationships
  • Capable of diffusing tense situations comfortably
Teamwork
  • Possesses management expertise
  • Works collaboratively with others
  • Willingly shares information
  • Works with team to solve problems and resolve issues
  • Thinks "we" not "I"; works for best solution rather than own solution
  • Promotes a team spirit of common effort and results
  • Actively supports team decisions
Initiative
  • Self-Starter
  • Accepts and promotes continuous improvement
  • Overcomes barriers to achieve success
Productivity
  • Allocates own time, and that of direct reports, efficiently
  • Prioritizes and handles multiple demands
  • Eliminates inefficiencies
  • Uses technology to enhance productivity
  • Creative problem solver who is extremely well organized

Requirements

  • Bachelor's degree or relevant work experience
  • Minimum of 3 years experience in Accounting or related department
  • Excellent oral and written communication skills
  • Ability to work towards team and individual goals
  • Proficiency with Microsoft Office - Excel and Word
  • Project management experience a plus

Special Working Conditions

  • Occasional overtime may be required

Physical Demands

  • SEDENTARY - Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, or pull. Involves sitting most of the time, but may involve walking or standing for brief periods of time.

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